Frequently Asked Questions

Q

Does Galaxy require grounding?
Grounding depends on mounting materials:
- PPO tubes: Not required
- Metal supports: Required
Q

What is the purpose of elevating strips in Galaxy clamp installation?
Elevating strips optimize roof clearance by:
- Reducing panel-to-rib gaps
- Minimizing wind-load vibrations
Q

Does GoodWe supply the adhesive or can we source it separately?
For guaranteed performance and warranty coverage, we:
- Pre-qualify adhesives through rigorous testing
- Provide recommended product specifications
Q

How is ventilation addressed for roof-mounted Galaxy products?

Ventilation is automatically provided by:
• Metal roofs: Existing rib height creates airflow
• Flat roofs: Support tubes elevate panels for airflow
Q

Is Galaxy flexible?

Galaxy has a minimum bending radius of 2000mm (long edge) with guaranteed cell integrity. While we don't recommend bent installations, customized solutions can be discussed for special projects.
Q

How to install with adhesive on nail-penetrated roofs?
Two proven solutions:
- Bypass nail hole areas during installation
- Use support tubes to create elevated mounting