Frequently Asked Questions

Q

Does Polaris offer cost savings by eliminating water guide troughs?
Yes. Polaris’integrated drainage system:
- Removes need for separate troughs
- Simplifies installation
- Maintains performance with built-in water management
Q

How is grounding achieved for the system?
Our patented grounding solution features:
- Self-piercing earth clips that penetrate purlin insulation
- Direct frame-to-purlin connection
- Tool-free installation for maximum convenience
Q

Does GoodWe provide complete carport solutions?
We offer turnkey carport systems for residential and commercial applications, including:
- Structural framework
- Integrated Polaris solar panels
- Customers may also purchase Polaris panels separately for custom installations.
Q

How to conduct O&M?

The O&M for the Stellar series is similar to the maintenance method of traditional curtain wall components. It needs to be cleaned outdoors by a Spiderman or window washer.
Q

Can stellar series be installed on an existing building?

Currently, it’s recommended to install Stellar in a new building, since the supporting components need to be integrated into the facade during construction. We also suggest cooperating with architects during the design stage to ensure better integration of the Stellar product and the architecture.
Q

How to conduct electrical wiring?

We recommend using a micro-inverter for electrical wiring. The wires can be hidden in the frame, leaving a neat and clean facade.
Q

what is the design concept of stellar series?

Prevent excessive light from entering the interior space, while making use of it to generate power. Utilize the facade space to increase potential capacity.